Privacy Policy

Our Commitment to Privacy

WINWATCH TRADE LTD and our online website www.winwatchtrade.com, (named below the “Website”) value our customers and respect your privacy. If our information practices change, we will release an updated privacy policy on our Website. You can tell if the privacy policy has changed by checking the revision date that appears above. If we change privacy policy in a material way, we will provide appropriate notice to you. You may exercise your choices about how we collect and use information about you consistent with this privacy policy at any time.

Information Collection & Use

WINWATCH TRADE LTD is the exclusive owner of the information collected on this Website. We will not sell, share, or rent this information to any outside parties, except as outlined in this privacy policy. We may use information we collect from our customers in the following ways:

• To process and fulfill your order, including to send you e-mails to confirm your order status and shipment
• To communicate with you and to send you information by e-mail, postmail, text message (SMS), or other means about our products, services, and promotions, unless you have directed us not to contact you with promotional communications
• To help us learn more about your shopping preferences
• To help us address problems with and improve our Website design, products and services
• To enhance your shopping experience
• To analyze trends and statistics
• To protect security or integrity of our Website and our business
• To contact you if necessary

Information collected includes your name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as your credit card number. We conserve a record of your product interests and the purchases you make online on our Website. We also propose you to submit a username and password of your choice for your future access to your account information on our Website.

If you accept to receive eventual newsletters or marketing promotions, your contact information will be used for the delivery of these items. You always have the choice not to receive marketing information. For instructions on opting out, please see the section entitled "Promotions & Offers/Opt-Out” below.

Ordering

Most of the information collected will be used to process orders. During the order process, you will have to provide financial information such as your credit card number, expiration date, money order or other needed money transfer information. This information is used for billing purposes and to fulfill your order. If we have trouble processing an order, we will use this contact information to get in contact with you. To properly process your credit card information, we must share your personal and financial information with the merchant bank for the authorization and the approval. This process is protected by an enhanced security system. See the “Security” section below for more details on security measures. We don't share your personal and/or financial information with any third parties, except those specified in the “Sharing” section of the present privacy policy.

Cookies

Our Website use cookies, which are small data files that are stored on your computer when you visit a website. Cookies enable you to shop on our Website and may be used in a variety of ways to enhance or personalize your online browsing and shopping experience. For example, we may use cookies to enable you to use certain website features, remember the items in your shopping cart, store your preferences, recognize you when you return to our Website, track your orders, and monitor and maintain information about your use of our Webite. You can set your browser not to accept cookies or to notify you when you are sent a cookie, giving you the opportunity to decide whether or not to accept it. If you do not accept cookies, however, you will not be able to access your account information or make purchases on our Website.

Log Files

We use IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use. We don't link IP addresses to personally identifiable information, and we don't distribute or share IP information with any third parties.

Sharing

We may employ third party companies to perform functions on our behalf. These functions may include order fulfillment, package delivery, marketing assistance, postmail and e-mail delivery, customer services, data analysis, and credit processing. The third parties we contract for these purposes have limited access to your personal information and may not use it for other purposes.

As our business continues to evolve, we may acquire or sell business units or subsidiaries. Customer information is one of the business assets that would be transferred in these types of transactions. In such a situation, your personally identifiable information would only be used in a manner consistent with our pre-existing privacy notice.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Children

WINWATCH TRADE LTD is concerned about privacy and safety of the children when they use Internet. We will never knowingly request personally identifiable information online from anyone under the age of 14 without prior verifiable parental consent. Our Website is general audience site and is not targeted to or intended for use by the children.

Links

Our Website may contain links to other sites. Please be aware that WINWATCH TRADE LTD is not responsible for the privacy practices of such other websites. We encourage our users to be aware when they leave our Website and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies only to information collected by this present Website.

Security

We do permanently our best effort to provide you with a safe and convenient shopping experience. We have in place certain physical, electronic, contractual, and managerial safeguards to protect the security and privacy of your personal information. If for any reason you cannot access to our server, or if you're not quite comfortable shopping online, please feel free to place your order with us by postmail. If you have any questions or concerns about our security practices, you can send us an e-mail.

Correction/Updating/Reviewing Personal Information

You can review and change certain personal information related to your use of our online Website (for example your name and your contact information). To access your information at the Website, simply sign in to your account using your username and password, and you will be able to edit your personal information in your account profile. In the event you forget both your username and password, please contact us via e-mail for assistance.

Please note that any request to update your personal information may take up to 14 days for your email request and 6-8 weeks for your postal mail request.

Promotions & Offers, Opt-Out

Promotional offers are sent only to customers who grant permission to send them such information.

For customers who wish to opt-out and stop receiving offers and related news, WINWATCH TRADE LTD provides several ways to do so. Customers who no longer wish to receive newsletters or promotional materials may opt-out of receiving these communications online on our Website. They may also send an e-mail to with a request to be removed.

If you change your mind, you can start receiving promotional communications from us again by logging into your online account and changing your preferences by clicking an opt-in.

Please note that when you make an online purchase from us, we will continue to confirm your order status and shipment by e-mail. We may also need to contact you via e-mail or by postmail with questions or information regarding your order.

Contact Information

For questions about our privacy policy, to make choices about receiving promotional communications, to update your personal information, or to place any order, you can contact us by e-mail or by postmail:

WINWATCH TRADE LTD
Rue de l'Envol 2
1950 Sion / Switzerland

e-mail: [email protected]